* An extended case study that brings together the concepts and principles discussed throughout the book.Ĭommunication and Interpersonal Skills uses activities, scenarios and case studies to support learning and to enable students to apply theory in their practice. * Self-awareness and understanding our impact on others The book gives students helpful guidelines and tips, while emphasising that successful communication depends on the quality of the relationship. It provides an introduction to the theory that underpins communication studies and offers opportunities for students to reflect on their own practice. The second edition of this popular book will enable nursing and health care students to improve their communication and interpersonal skills.
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